Four stages of communication between door and wind

2022-07-22
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The salesperson of the franchise agency store of doors and windows achieves the purpose of selling products by communicating with customers. Only when the salesperson of the franchise agent store of doors and windows has very high communication ability and efficiency, and knows more about each other with customers, the final transaction probability will be

the salesperson of the franchise agent store of doors and windows will achieve the purpose of selling products by communicating with customers. Only when the salesperson of the franchise agent store of doors and windows has very high communication ability and efficiency, and the more they know each other with customers, the greater the chance of final transaction. Yihe doors and windows summarized the four stages that the salesperson of the franchise agent store of doors and windows must go through to communicate with customers in daily life, which can enable the salesperson to have a clear understanding of the store sales work

one: hen communication

the primary form of expression is hen communication. Its performance is as follows: seeing a customer enter the store, they greet him with two eyes shining, holding the customer and introducing himself endlessly, without considering whether the customer likes to listen or wants to listen to these, and without thinking about how to understand the customer's needs, they will only boast about how good the products in the store are, how suitable they are for you, and how they can be

features: at this stage, the salesperson of the door and window franchise agent shop talks more, communicates less, and understands less about the needs of customers. It's like an old hen crowing desperately after laying eggs, regardless of whether others like it or not, and whether they can listen. Moreover, the shopping guides at this level actually don't have a deep understanding of their industry and products. When talking, they are pure nonsense, without organization and logic, and they will be confused about what they say, not to mention the customers who listen to you

II: Rooster communication

salespeople at this stage enter the entry level, which is manifested as: say when it's time to say, listen when it's time to listen, and speak in an orderly and logical manner

features: this type of door and window franchise agent store salesperson's words are more popular with customers. Salespeople who can reach this level have relatively mature praise skills, can communicate with customers on topics of mutual interest, and can make communication happy. However, the interaction ability of salespersons at this level is not particularly strong, and they cannot really drive the initiative of communication

III: owl communication

qualified sales enter this stage, which is manifested in: being able to communicate with customers in a leisurely manner, with a degree of advance and retreat, and being able to dig out the inner thoughts and needs of customers, being able to speak and consider some problems from the position of customers, and being able to give customers a feeling, not only salesperson, but also their consultants in home decoration

features: the salesperson of such a door and window franchise agency has a strong professionalism, can put forward relatively satisfactory suggestions to customers, and can help customers solve some common problems encountered in home decoration. It will also be quite mature in communication skills, and be very skilled in the application of various skills such as inquiry, listening, speaking, observation, etc

four: Eagle communication

the real excellent level is this kind of Eagle communication. Performance: have a very deep understanding of the human nature of various types of customers in the market, a deep understanding of the commonalities of customers, and a timely grasp of the personality of consumers

characteristics: regardless of the quality of customers, even if they don't know the language, the salesperson of these doors and windows franchise stores can also communicate effectively with them. In common words, they can "talk to people when they see them, and talk nonsense when they see them". They not only regard the communication with customers as the premise of sales, but also as a kind of fun

requirements:

(1) major. Have professional image, professional behavior and professional industry knowledge

(2) emotional intelligence should be very high, be able to freely master and control emotions, be happy when you should be happy, be angry when you should be angry, make customers feel extremely sincere when you should be sincere, and be able to let your emotions retract and release freely like a professional actor

(3) the understanding of human nature should be deep enough to read countless people and be able to detect and grasp the psychology of customers in time

[official website of Yihe door and window brand http://www.yihedoors.com Yihe door and window franchise network http://www.ehedoors.com 】

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